From RPA to Agentic AI: Modernizing Enterprise Automation
Enterprise automation has come a long way—from simple task bots to intelligent agents capable of reasoning and adapting in real time. While Robotic Process Automation (RPA) helped streamline repetitive tasks, it often hits a ceiling when processes require contextual understanding or dynamic decision-making. That’s where Agentic AI steps in as the next evolution. Agentic AI brings autonomy and intelligence into automation. Instead of rule-based task execution, Agentic agents can learn from data, reason through outcomes, and take informed action—without constant human oversight. This shift is enabling enterprises to move beyond operational efficiency and unlock true digital agility. Imagine an intelligent QA agent that doesn't just run scripts, but understands business goals, predicts failures before they happen, and optimizes test coverage autonomously. Or a customer service process that adapts in real time to user behavior, rather than following a rigid script. That’s the leap fro...